FAQs

Question: Do I need a photo ID to board my flight?
Answer: Federal regulations require that all passengers show a photo ID before being allowed to board a commercial plane. We recommend that you contact your airline for their specific requirements regarding acceptable forms of photo identification.

Question: What time should I arrive at the Airport for my flight?
Answer: Most airlines generally suggest checking in 60 minutes before the scheduled departure time to allow time to pass through an airport's security checkpoint.  One of the advantages of using CMI is the relative ease of the airport security checkpoints. Please check with your carrier for current requirements for security checks.

Question:  Why can't I check a bag 20 minutes before departure?
Answer:  The airline's computer system shuts off the ability to check a bag exactly 30 minutes prior to departure.  This allows time for the TSA to screen the bag and for the bag to be loaded on the airplane for an on-time departure.  This cannot be overridden by the agent at the counter.

Question: What carry-on restrictions may I expect?
Answer: Usually you may bring one carryon item plus a briefcase or purse. Carryon abilities may be restricted by your carrier or aircraft type. Carryon luggage dimensions may vary by carrier. For example, American Airlines allows the carryon item to be 22" X 14" X 9".

PROHIBITED ITEMS AT THE SECURITY CHECKPOINT (Items subject to change) Ammunition, Automatic weapons, Axes, BB guns, Baseball bats, Billy Clubs, Blackjacks, Blasting caps, Bows and Arrows, Box cutters, Brass Knuckles, Bull whips, Cattle prods, Compressed air guns, Corkscrews, Cricket bats, Crowbars, Disabling chemicals or gases, Dynamite, Fire extinguishers (except as authorized by Fire code), Flare pistols, Golf Clubs, Gun lighters, Gun powder, Hammers, Hand grenades, Hatchets, Hockey Sticks, Hunting knives, Ice axe/ice pick, Knives (any length), Kubatons, Large heavy tools (wrenches, etc.), Mace, Martial arts devices, Meat cleavers, Metal scissors with pointed tips, Nunchucks, Pellet guns, Pepper spray, Pistols, Plastic explosives, Pool cues, Portable power drills, Portable power saws, Razor blades (not in cartridge), Religious knives, Replica weapons, Revolvers, Rifles, Road flares, Sabers, Screwdrivers, Scuba knives, Shot guns, Ski poles, Spear guns, Starter pistols, Straight razors, Stun guns/shocking devices, Swords, Tear gas, Throwing stars, Toy transformer robots (forms toy gun), Toy weapons.

Question: How much does it cost to park my car at the Airport?
Answer: Parking at CMI is $5 per day. Payment may be made by credit card or cash.

Question: Why does Willard charge for parking when some other regional airports don't?
Answer: Other airports generate revenue for infrastructure improvements through the local Airport Authority via local and county taxes. For example, the Bloomington airport receives a percentage of property taxes collected from every property owner in McLean County.  Revenues generated from parking at CMI are used to support maintenance and service of the parking lots and airport facilities.

Question: Is there a lost and found office at the Airport?
Answer: Lost and found is located in the Airport Manager's office on the second floor of the terminal or you may contact Lost and Found at 217-244-8604

Question: Is smoking allowed at Willard Airport?
Answer: CMI is a smoke free facility. Smoking is allowed in designated areas outside of the terminal.

Question: Where can I get information on job opportunities at the Airport?
Answer: The University of Illinois Personnel Services (217-333-3101) handles most University jobs at the airport. See http://www.pso.uiuc.edu . You may also contact individual airlines for their employment opportunities.

Question: What services are available to help my disabled friend/relative while they are at the Airport? Answer: Willard Airport is committed to providing safe access to all public areas of the terminal building for all users of the Airport. An elevator to the second floor is available for those unable to use the stairs or the escalator. Handicapped parking is available for those with appropriate credentials. Disabled passengers should notify the airline on which they are traveling to request assistance with boarding and during flight.

Question: What if I have lost my plane ticket?
Answer: Airline policy for lost tickets vary according to the individual airline. Contact the airline you are flying with for specific information.

Question: I would like to advertise in the CMI terminal. Who must I contact?
Answer: CMI presents an excellent venue for advertising your product or business. Hundreds of thousands of people pass through the airport's doors each year. Contact Interspace Advertising at 800-628-6800.

Question: Why can't I get a direct flight to the city of my choice, say Washington DC?
Answer: In 1978 the airline industry was deregulated and many of the airlines went to a more efficient method of doing business. Most established a routing method using a hub and spoke strategy using key cities as hubs where all the flights converged from the smaller airports or the spokes. This method allows customers to reach the widest possible choice of destinations with only one transfer and utilizes the airline's equipment in a more productive way. On a given day several hundred people fly out of Champaign-Urbana and travelers can reach hundreds of destinations with just one connection.

Question: Why doesn't Southwest Airlines fly to Champaign?
Answer: Southwest Airlines is one of the few airlines that does not use a hub and spoke strategy but rather offers point-to-point service in primarily larger urban markets serving a minimum of 1,000,000 passenger boardings per year. When personal time as well as cost are considered, CMI offers value and convenience that often is quite competitive with larger "economy" airlines.

 

We appreciate your business.
If you have any questions, comments, requests, or suggestions, please send them to:

Willard Airport Commercial Operations
11 Airport Road
Savoy, IL 61874

(217) 244-8604
willard-airport@illinois.edu